Privacy policy

Privacy Policy – Navdhaara™

At Navdhaara™ , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

INTERPRETATION & DEFINITIONS

For the purposes of this Privacy Policy:

  • “Company”, “We”, “Us”, or “Our” refers to Navdhaara™.
  • “You” or “Your” refers to the individual accessing or using our website or services.
  • “Website” refers to Navdhaara™ ’s official website.
  • “Service” refers to all services provided through our website.
  • “Personal Data” means any information that identifies or can identify an individual.
  • “Usage Data” refers to information collected automatically through website usage.
  • “Cookies” are small data files stored on your device to improve your browsing experience.
  • “Service Providers” refers to third-party vendors or companies assisting us in operating our website and services.

INFORMATION WE COLLECT

Personal Information

When you use our website or place an order, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • State, city, ZIP/postal code
  • Payment-related details (processed securely through third-party payment gateways)

Usage Data

We may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Time spent on pages
  • Date and time of visits
  • Mobile device identifiers and operating system details

This information helps us improve website performance and user experience.

COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your experience on our website.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and enable core features such as account login and secure checkout.

Functionality Cookies

These cookies remember your preferences such as language settings or login information for a more personalized experience.

Analytics & Performance Cookies

These cookies help us analyze website traffic and improve our services.

Cookie Consent Cookies

These cookies remember whether you have accepted our cookie usage notice.

You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

  • To process and deliver your orders
  • To manage your account and customer support requests
  • To improve our website and services
  • To communicate order updates, promotions, and important notifications
  • To prevent fraud and maintain website security
  • To comply with legal obligations

We may also send promotional emails or offers related to products and services you may be interested in. You can opt out of marketing communications at any time.

SHARING OF INFORMATION

We do not sell your personal information.

However, we may share your data with trusted third parties in the following situations:

Service Providers

We may share data with logistics partners, payment gateways, marketing tools, analytics providers, and customer support platforms to help operate our business.

Business Transfers

If Navdhaara™ undergoes a merger, acquisition, or business restructuring, your information may be transferred as part of the business assets.

Legal Compliance

We may disclose your information if required by law or government authorities.

Business Partners

We may work with trusted partners for promotions, collaborations, or services related to our business.

DATA RETENTION

We retain your Personal Data only for as long as necessary to:

  • Fulfill orders and services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements and policies

Usage Data is generally retained for a shorter duration unless required for security or legal purposes.

DATA SECURITY

We take reasonable security measures to protect your Personal Data from unauthorized access, misuse, or disclosure.

However, please note that no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

CHILDREN’S PRIVACY

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their policies separately.

INTERNATIONAL DATA TRANSFERS

Your information may be processed or stored in locations outside your state or country where data protection laws may differ.

By using our website, you consent to such transfers, provided adequate security measures are maintained.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date. We encourage users to review this policy periodically.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: care@navdhaara.com

Customer Support Hours:
Monday to Friday — 10:00 AM to 6:00 PM IST