Terms of service
Welcome to Navdhaara™.
These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.
By visiting our website or purchasing from us, you agree to be bound by these Terms, including all policies referenced herein. If you do not agree with any part of these Terms, please refrain from using our website or services.
Issues Found
Missing or Incorrect Law of Jurisdiction
Terms & Conditions do not specify governing laws
Recommendation: Update T&C to include a clear statement about the governing law and jurisdiction for dispute resolution
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that:
- You are at least the age of majority in your jurisdiction, or
- You are using the website under the supervision and consent of a parent or legal guardian
You agree not to use our products or services for any unlawful or unauthorized purpose or violate any applicable laws, including intellectual property and copyright laws.
You must not transmit any harmful code, malware, viruses, or destructive technology through our website.
Violation of these Terms may result in immediate termination of access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that, except for payment information, content you submit may be transferred unencrypted over various networks and adapted to technical requirements. Payment and card information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, or services without prior written permission from Navdhaara™.
SECTION 3 – WEBSITE INFORMATION ACCURACY
We strive to ensure that all information on our website is accurate and current. However:
- We do not guarantee that all information is complete, accurate, or updated at all times
- Product descriptions, pricing, and availability may change without notice
- Historical information displayed on the website is provided for reference only
Your reliance on website information is at your own discretion and risk.
SECTION 4 – PRICING & SERVICE MODIFICATIONS
Prices of products may change without prior notice.
We reserve the right to:
- Modify or discontinue products or services
- Suspend or terminate website functionality
- Change product availability at any time without liability
SECTION 5 – PRODUCTS & SERVICES
Certain products may be available exclusively online and may have limited quantities.
All returns and exchanges are subject to our Return & Exchange Policy.
While we make every effort to accurately display product colors and images, actual colors may vary depending on your device or screen settings.
We reserve the right to:
- Limit product sales by region or customer
- Restrict quantities purchased
- Discontinue products without prior notice
We do not guarantee that products or services will meet every customer expectation.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order at our discretion.
This may include orders that appear to be:
- Fraudulent
- Placed by resellers or distributors
- Violating our policies
You agree to provide accurate, current, and complete purchase and account information, including contact details and payment information.
SECTION 7 – THIRD-PARTY TOOLS & SERVICES
We may provide access to third-party tools or integrations that are not controlled or monitored by Navdhaara™.
These tools are provided “as is” and “as available” without warranties or guarantees of any kind.
Your use of such third-party services is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for:
- The content or accuracy of external websites
- Third-party privacy practices
- Products or services offered by external providers
Users are encouraged to review third-party policies before engaging with those services.
SECTION 9 – USER SUBMISSIONS & FEEDBACK
If you submit suggestions, feedback, reviews, ideas, or other content to Navdhaara™, you agree that we may use, edit, publish, or distribute such content without restriction or compensation.
You further agree that your submissions will not:
- Violate any intellectual property rights
- Contain unlawful, abusive, defamatory, or obscene material
- Include malware or harmful code
- Mislead or impersonate another person
You remain solely responsible for the content you submit.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
Please review our Privacy Policy for detailed information on how we collect, use, and protect your data.
SECTION 11 – ERRORS & OMISSIONS
Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to:
- Product descriptions
- Pricing
- Promotions
- Shipping timelines
- Availability
We reserve the right to correct errors and cancel or update orders without prior notice.
SECTION 12 – PROHIBITED USES
You may not use our website or services:
- For unlawful activities
- To violate intellectual property rights
- To harass, abuse, threaten, or discriminate
- To spread malware or malicious code
- To collect personal information of others
- For spam, phishing, scraping, or fraudulent activity
- To interfere with website security or operations
Violation of prohibited uses may result in termination of access to our services.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
All products and services are provided on an “as is” and “as available” basis.
Navdhaara™ does not guarantee:
- Continuous or uninterrupted website access
- Error-free functionality
- Complete accuracy or reliability of content
To the maximum extent permitted by law, Navdhaara™ shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Navdhaara™, its affiliates, employees, directors, partners, and service providers from any claims, damages, liabilities, or expenses arising from:
- Your breach of these Terms
- Violation of applicable laws
- Infringement of third-party rights
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either party.
We reserve the right to suspend or terminate your access to the website if we believe you have violated these Terms.
Any liabilities or obligations incurred before termination shall survive termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with our policies and guidelines, constitute the complete agreement between you and Navdhaara™ regarding use of our website and services.
SECTION 18 – GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes arising shall be subject to the jurisdiction of courts located in Mumbai, Maharashtra.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time.
Changes become effective immediately upon posting on the website. Continued use of the website after updates constitutes acceptance of the revised Terms.
SECTION 20 – CONTACT US
For questions regarding these Terms of Service, please contact us:
Customer Support Hours:
Monday to Friday — 10:00 AM to 6:00 PM IST
